PINGIU is a community-driven platform that offers exclusive local deals to help people save money while supporting schools, charities, clubs, and local businesses.

Customers purchase vouchers for special deals from local vendors. A large portion (up-to 40%) of PINGIU’s revenue is shared with the community group the customer chooses at checkout.

Anyone looking to save on everyday services or support their community can use PINGIU—whether you're a customer, vendor, or community group.

There’s no cost for customers or groups. Vendors only pay a small commission when a sale is made—no upfront fees.

PINGIU focuses on everyday services that people regularly use—such as dining, haircuts, auto repairs, fitness, childcare, tutoring, health services, and more. Our unique multi-quantity vouchers (Bulk Buy Voucher) allow customers to purchase a single voucher for multiple uses. For example: 5 cups of coffee, 10 gym visits, 10 hours of piano lessons, 20 large bubble teas, or 10 hours of handyman or personal assistance services. These vouchers are flexible—customers can redeem the full quantity in one scan, use them one at a time, or anything in between. For instance, a 10-visit gym voucher can be used to check in with two friends at once using a single QR code scan. This flexibility ensures both convenience for customers and efficiency for vendors.

A unique PINGIU Voucher system that allows customer to buy a single voucher and user it for multiple times. Customers enjoy bulk-buy savings and vendors are getting repeat visits to their business. Example of Bulk Buy Voucher: - 10 Cups of Coffee Voucher - 100 Annual Gym Visit Membership - 20 Cinema or Event Pass - 20 hour Kids Math/English/Music Tutoring Voucher - 20 hours IT Support

Absolutely! You can print the email that contains the QR code and make sure to include the voucher’s pre-generated PIN. This is ideal for gifting someone who may not have a mobile phone—such as a child buying ice cream. They only need the printed voucher or even just the voucher code and PIN written down. If the paper voucher is lost or stolen, don’t worry. Simply go to your My Vouchers page, select the voucher, and regenerate a new PIN—the old one will be automatically deactivated. For added security, if someone attempts to use the voucher without permission and enters the wrong PIN too many times, the system will automatically reset the PIN. You can then generate a new one instantly.

Absolutely! You can refer friends by visiting the My Profile page and following the instructions provided there. Once your friend registers, you’ll automatically earn 1 PING Point. Visit the My Rewards page to explore exciting rewards you can redeem—like shopping vouchers, mobile phones, and more. Don’t forget: you’ll also earn 1 PING Point when you leave a review after completing a claim transaction.

Browse the app or website, choose an offer, and complete the purchase. You’ll receive a voucher code to redeem directly with the vendor.

Yes! During checkout, you can select a school, club, charity, or group registered with PINGIU to receive a portion of our net revenue. If you join by scanning the QR Code promoted by your community group, you will be automatically subscribed to the group. If you join through PINGIU website, you can select one of the closest recommended group based on your location. This is one reason why Location service must be enabled to use PINGIU app.

Your active vouchers will always be displayed in your home page once you signed-in. Once your voucher is expired, we will donate all the money collected from the expired coupon to the charity that we support covering initiatives like homelessness, sick children, victims of abuse, animal welfare and environment protection.

Yes, while a default community group is shown at the top of the home page, you can choose a different group to support during checkout. You can also explore and follow additional groups by visiting the My Groups page and searching from the list of available organisations.

If the refund is not initiated by the customer, the full amount will be returned. For customer-initiated refunds, a 20% processing fee applies. If you're unable to use your voucher because the vendor cannot provide the service (e.g. fully booked or no longer in business), we will issue a full refund, excluding any card processing fees. Please review the terms on your voucher or contact our support team for assistance. We're here to help you reach a fair resolution.

You can reach our support team through the PINGIU app or website’s Contact Us section.

Agents play a vital role in connecting local vendors and community groups to the PINGIU platform. As trusted partners, they introduce, onboard, and support vendors in using the app effectively. To help maximise community group subsidies, agents also work closely with group managers or leaders to boost engagement and increase PINGIU’s visibility among their members.

Simply apply through our Agent Registration page. Once reviewed and approved, you’ll receive training and access to your agent tools to start working with vendors and groups.

Absolutely. Agents earn commissions for every successful customer claim linked to transactions involving either a group or a vendor they originally signed up.

Successful PINGIU Agents go beyond simply registering vendors and groups—they build meaningful local relationships and actively promote the platform within their communities. To become a top-performing agent, you should: Leverage your local network of businesses, schools, clubs, and community organisations Promote vendors’ offers and the PINGIU app through social media, word-of-mouth, and local events Help vendors create compelling, exclusive deals that resonate with current trends—leading to high-volume sales of thousands, or even tens of thousands Collaborate with group leaders to drive app engagement through regular communications, marketing efforts, and physical visibility in community spaces Maintain consistent, proactive outreach to nurture relationships and drive ongoing growth Remaining active, strategic, and community-minded is the key to long-term success and sustainable commission income.

Agents are paid in the first week of each month, based on the total commissions earned in the previous month. A minimum pay-out threshold of $100 applies. This helps avoid transaction fees and may also indicate lower activity. Our goal is to reward active agents with meaningful commission payments while ensuring efficient and cost-effective transfers.

Simply sign up as a vendor, create your offer, and once approved, it will appear in the app for local customers to discover and purchase.

You can register by completing the vendor application form on our website. Once approved, you'll gain access to your vendor dashboard where you can create and manage your offers. An assigned agent will support you through the onboarding process and help you craft compelling offers that attract customers and give back to the local community. You will be asked to provide the proof of business like an ASIC business registration certificate and bank account details that matches your business name.

Yes, you have full control over your deals. However, purchased deals will locked so you will have to create a new deal.

Absolutely! Our support team is available via email or live chat to assist you with any questions. For personalised guidance, your assigned Agent will be your main point of contact—helping you get started with PINGIU and shaping offers that appeal to our customers and drive real results for your business.

Once a voucher is claimed, PINGIU initiates payment to the vendor on the next business day. The exact timing of fund arrival depends on the chosen payment method. For local vendors, we recommend PayID—a fast, secure, and fee-free option. For overseas vendors, payments are processed via Wise, with transfer fees covered by the vendor. To reduce the impact of transaction fees, a minimum payout amount of $100 applies.

Requirements for Listing an Offer on the PINGIU Platform To help your offer perform well and appeal to customers, please provide the following: Compelling Offer Title Short and catchy—designed to grab attention quickly. Brief Description A clear 2–3 line summary highlighting what your offer includes. High-Quality Images At least one (up to five) attractive images of your product or service. Ideal size: 400x400px. We can assist with resizing or testing if needed. Key Features Use bullet points to highlight the key benefits of your offer—this improves readability and customer appeal. Terms & Conditions Outline clear, plain-English terms explaining when and how the voucher can be redeemed. Redemption Instructions Provide your business address, Google Maps link, or specific instructions on how the voucher can be used. Pricing Details Include the original price, discounted price, or percentage discount to show value clearly. Booking Requirements Indicate whether booking is required before purchase (e.g. for high-demand services), or if it can be made after the purchase. Offer Start and End Dates Specify the date the offer should go live and when it will end. Voucher Validity Period Define how long the voucher is valid after purchase (e.g. 30, 60, or 90 days).

Understanding PINGIU’s Commission Model and Business Value Your actual margin plays a key role in determining the profitability of your offers. PINGIU’s commission ranges from 20% for offers between $20–$1,000, down to as low as 4% for transactions over $100,000. You can view the full breakdown on the Vendor page. For example, if your profit margin is 30% and you offer a 10% discount to the customer, you may find limited or no profit left from that transaction. That’s why it’s important to approach PINGIU not just as a discount platform—but as a traffic driver. Unlike traditional marketing platforms that charge upfront with no guaranteed results, PINGIU only takes a commission when a customer makes a purchase, ensuring real, measurable revenue for your business. How you turn that traffic into additional income is up to your strategy. For instance: Multi-quantity vouchers (e.g. 10-cup coffee card) create repeat visits and up to 10 upsell opportunities. Bundled offers can increase perceived value while encouraging higher spend per transaction. Beyond business growth, partnering with PINGIU helps support the local community. For example, if a group helps sell 10,000 vouchers per month at an average value of $100, this can translate to nearly $1 million in annual funding for that group—creating shared value for both vendors and the community.